Last Updated: Jan 2025
These Terms and Conditions ("Agreement") govern the services provided by ClaroYo Online Marketing Agency ("ClaroYo," "we," "us," or "our") to the client ("Client," "you," or "your"). By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you have any questions, please contact us at:
ClaroYo provides online marketing services, including but not limited to:
The scope of work will be outlined in a written agreement, proposal, or statement of work (SOW) mutually agreed upon by both parties.
2.1 Fees: Fees for services will be outlined in the agreed-upon proposal or contract. All prices are in Euro.
2.2 Payment Terms: Payment is due within 2 days from the invoice date unless specified otherwise.
2.3 Late Payments: Late payments may incur a 5% interest per month or the maximum amount permitted by law, whichever is less.
2.4 Refund Policy: All payments are non-refundable unless otherwise agreed in writing.
3.1 Timely Cooperation: The Client must provide necessary access, materials, and approvals required to complete the Services.
3.2 Accuracy of Information: The Client is responsible for ensuring the accuracy and legality of all materials provided to ClaroYo.
3.3 Third-Party Access: If applicable, the Client will grant ClaroYo access to third-party platforms necessary for the provision of services (e.g., ad accounts, analytics tools).
4.1 Ownership of Deliverables: Upon full payment, ownership of final deliverables created by ClaroYo transfers to the Client, except for: Pre-existing materials owned by ClaroYo.Third-party assets used in deliverables (e.g., stock images, fonts).
4.2 Portfolio Use: ClaroYo retains the right to showcase completed work in its portfolio or marketing materials unless explicitly restricted by the Client in writing.
Both parties agree to maintain the confidentiality of any non-public information shared during the course of the agreement. This obligation will survive for the termination of the agreement.
6.1 ClaroYo will not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits or business interruptions.
6.2 ClaroYo’s total liability will not exceed the total fees paid by the Client for the services in question.
7.1 Termination by Either Party: Either party may terminate this agreement by providing 10 days’ written notice.
7.2 Termination for Breach: ClaroYo reserves the right to terminate this agreement immediately if the Client breaches any of the terms or fails to make payments.
7.3 Post-Termination Obligations: Upon termination, the Client must pay for all services rendered up to the termination date.
ClaroYo will not be liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or technical failures.
9.1 Governing Law: This Agreement will be governed by the laws of the local Country/Region.
9.2 Dispute Resolution: Any disputes arising under this Agreement will first be attempted to be resolved through good-faith negotiations. If unresolved, disputes will be submitted to the exclusive jurisdiction of the courts in local Country/Region.
ClaroYo reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the revised terms.
This Agreement, along with any attached proposals or statements of work, constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and representations.
Contact Information:
ClaroYo Online Marketing Agency